- My prescription has expired, can I still order contacts? Generally, a valid non-expired prescription is required before ordering contacts. This is to make sure (a) the current prescription is still the most accurate and (b) the eyes are still healthy to wear contact lenses. However, in light of the situation that we are all in, we will be happy to extend the expiration date of your contact lenses. This will be done on an individual basis. Once the doctor approves the extension, you can (a) have us order and direct ship your contacts to you or (b) simply go to our web store here to order. If you are approved for a six month or an annual supply, rebates are likely available. Call us so we can assist you with that.
- How many boxes should I order? If your contact lens prescription has expired or is about to expire (12 months from your most recent exam), we strongly advise ordering a supply just enough to hold you over until your scheduled exam (this generally means a 1-3 month supply).
- My exam is coming up soon (within a month), so I don't want to order any contacts before my exam, but I'm on my very last pair. What should I do? In this case, please call our office and we should be able to provide you with a pair of stock diagnostic contact lenses to get you by until your appointment.
- I was told that my contact lenses are ready to be picked up. Can I stop by anytime? Usually we would say "absolutely!" However, as of now we are asking that you let us know when you plan to stop by. When you arrive, please let us know and we will have a staff member come out and deliver your contacts to you.
- Are contact lenses safe to use at this time? The short answer is YES. Click here for more details. What we recommend however is IF you know yourself to be someone who tends to touch his/her eyes a lot while wearing contact lenses, then discontinue your contact lens wear, and start using your glasses.
NOTE: If you would like to use your vision plan benefits towards contact lenses, we'd recommend you calling us to assist you with that.